ERP & CRM Solutions

ERP AND IMPLEMENTATION

Enterprise Resource Planning (ERP) is a term applied to integrated software systems used to manage the internal and external resources of an organization. These include the physical assets, financial resources, materials and human resources (or staff).ERP has to offer, SMEs cautious away from ERP solutions and continue to make do with independent accounting system, ill-fitting software’s, unorganized excel sheets and tons of manual processes, always leading to a very chaotic. Insol Applications is designed and created to meet the challenges of the SME; Insol Applications is not morphed out of an accounting solution but an ERP solution that is built grounds up.

CRM APPLICATION IMPLEMENTATION

Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer service relationships and assisting in customer retention and driving.

  1. Recognize the problem.
  2. Buy into the value of CRM.
  3. Communicate Goals before implementing.
  4. Try & Cultivate Ongoing executive support.
  5. We need a CRM system this is our strategy.